Guests come to hotels to relax on big fluffy beds, exploit the
room service, and have a good time with their friends and family. And when
they’re here, they definitely want to capture the fun moments and share them
online. Or maybe they want to get some work done, if they’re travelling
professionals. However, their hotel experience can go south when they’re met with
lousy Internet connection. On an average, guests travel with at least three
devices, and they expect all of them to connect quickly and work really well,
whether they’re replying to an email, having a video chat, or streaming a
movie. But the question is, can modern hospitality provide its guests with a
fast and reliable connection that guarantees customer satisfaction?
room service, and have a good time with their friends and family. And when
they’re here, they definitely want to capture the fun moments and share them
online. Or maybe they want to get some work done, if they’re travelling
professionals. However, their hotel experience can go south when they’re met with
lousy Internet connection. On an average, guests travel with at least three
devices, and they expect all of them to connect quickly and work really well,
whether they’re replying to an email, having a video chat, or streaming a
movie. But the question is, can modern hospitality provide its guests with a
fast and reliable connection that guarantees customer satisfaction?
